Privacy Policy

Soul Holistic Counselling & Wellness ABN 94 893 521 448 is committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and manage your personal information in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).

1. Collection of Personal Information

Soul Holistic Counselling & Wellness may collect personal information including but not limited to your name, contact details, medical history, and other relevant information necessary for providing counselling services.

2. Use of Personal Information

We use the personal information we collect for the following purposes:
• Providing counselling services to you
• Managing and administering our services
• Communicating with you regarding appointments and relevant updates
• Complying with legal and regulatory obligations
• Improving our services and customer experience,

3. Disclosure of Personal Information

We may disclose your personal information to third parties in the following circumstances:
• With your consent
• When required by law or legal process
• To our service providers and partners who assist us in delivering our services.

4. Security of Personal Information

Soul Holistic Counselling & Wellness takes reasonable steps to ensure the security and confidentiality of your personal information. We have implemented appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect.

5. Access to and Correction of Personal Information

You have the right to access and correct the personal information we hold about you. If you would like to request access to or correction of your information, please contact us using the details provided below.

6. Retention of Personal Information

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

7. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be reflected on our website, and we encourage you to review this Privacy Policy periodically for any updates.

8. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our handling of your personal information, please contact us at:

Soul Holistic Counselling & Wellness
282 George Street Deniliquin NSW 2710
0408066325
dani.soulcounselling@gmail.com